This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, submit an enquiry, apply for an offer or challenge, become a member, attend sessions, use our facilities or communicate with us.
This Privacy Policy applies to personal information collected by Euphonic Fitness through our website, landing pages, forms, social media, email, phone, in-person conversations, membership systems and other business operations.
It applies to prospective clients, members, challenge applicants, casual visitors, past clients, website visitors and anyone who communicates with Euphonic Fitness.
The personal information we collect may include:
We collect personal information when you contact us, complete a form, apply for an offer, book a trial, join a challenge, become a member, attend sessions, use our services or communicate with us online or in person.
We may also collect information through third-party platforms we use to operate the business, manage memberships, process payments, run marketing campaigns, measure advertising performance and communicate with clients.
We collect and use personal information to:
You can opt out of marketing emails or messages at any time by using the unsubscribe option where available or by contacting us directly.
Because Euphonic Fitness provides health, fitness, training and coaching services, we may collect information about your fitness level, training history, goals, injuries, limitations, health considerations, body composition, progress and participation.
This information is used to help us provide safer, more appropriate and more effective coaching, support and guidance.
We do not sell your personal information.
We may share limited personal information with trusted third parties where reasonably necessary to operate the business, deliver services, process payments, manage memberships, send communications, run advertising, measure analytics or comply with legal obligations.
These parties may include software providers, payment processors, membership platforms, marketing platforms, email and SMS systems, website hosts, analytics tools, advertising platforms and professional advisers.
Euphonic Fitness may use third-party platforms including WODify, GoHighLevel, Google, Meta, payment processors, email systems, SMS tools, website hosting platforms and analytics providers.
These platforms may collect, store or process information in accordance with their own privacy policies and terms. We take reasonable steps to use reputable providers, but we do not control every aspect of how third-party platforms operate.
Our website and landing pages may use cookies, tracking pixels, analytics tools and advertising technologies to understand website activity, improve user experience, measure campaign performance and show relevant advertising.
This may include tools provided by Google, Meta and other advertising or analytics platforms. These tools may collect information such as page visits, device information, browser type, traffic source, interactions and campaign data.
You can adjust cookie and tracking preferences through your browser settings or platform-level advertising settings.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Personal information is retained for as long as reasonably necessary for the purpose it was collected, for business administration, legal, insurance, accounting, membership, communication and operational purposes or where required by law.
You may contact Euphonic Fitness to request access to personal information we hold about you, ask for corrections or raise a privacy question.
To contact us about privacy, email: [email protected]
We will take reasonable steps to respond to privacy-related enquiries in a practical and timely manner.